Help

A – Yes you can. Add the items you want to your cart, and then click on the button that says “Check out with Paypal”. On the next screen, you will see an option to “Pay with a debit or credit card”. Simply click on this link and you can use your card to pay.

A – Yes, we use PayPal to manage all financial transactions, so your purchasing information, your account details, and your personal information are all completely protected.

A – Yes, MP3 files will work on both Macintosh/Apple and PC computers. Both types of computers will need to have an MP3 player installed – such as iTunes, Winamp, or Microsoft’s Windows Media Player in order to play the music files.

A – After completing your order you will be sent a confirmation email.
This email will contain a link, which when clicked will open the Meditation Programme site in your browser detailing your order and link(s) to download the MP3.
The MP3 download link is in red and can be found near to the bottom of the receipt.

Please note: You may download the file(s) for up to 30 days. At that time the link will expire.

A – When you click on a download link you will start the process of downloading the zipped file (the file name will end in .zip). The .zip file when unzipped contains a folder with all the MP3 tracks inside as well as a pdf document with information about the product. If you are using a PC, then your downloads will have been saved wherever you asked them to be saved. If you are using a Mac, then they are probably in your “Downloads” folder.

TIP: All computers have a “find” or “search” function. If you can’t find the downloaded file, use this search function on your computer to locate them. For example, if you downloaded our product called “Compassionate Mindfulness 1”, then try doing a search on your computer for the word “Compassionate”. Your computer will be able to track it down for you.

Once the file has been fully downloaded, you can then add the MP3 to iTunes by dragging it directly into your iTunes or use File/Add To Library in the main menu and then select the files you wish to add.

A – It will depend on the speed of your internet connection and the product you purchased. MP3 files are approximately 2Mb for every minute of audio. Our largest product is 240Mb in size – please allow up to 40 mins to download.

A – Yes, the downloads are zipped. You will need an application to un-zip the file. Nearly all PC and Macs have an application pre-installed to do this.
If not WinZip is a popular option for PC users.
For Mac users the file will automatically un-zip.

A – If it doesn’t un-compress by double clicking on the file then do the following:

• Locate the zip folder and right click it.
• A drop down menu will appear. Select Extract all.
• A new window will open prompting you to select the destination where the folder should be extracted to. Unless you have a preferred location, I’d recommend that you select your desktop. Make sure that you tick the box ‘Show extracted files when complete‘.
• Click ‘Extract‘ and after a short time a window will open showing you the extracted files.

Our audio files can be used on all mobile devices like iPhones, iPads and Android phones, but downloading the audio files directly to your mobile device is not straightforward. Ideally it is easier to download the files to your computer first. Once they have been downloaded to your computer then you can upload them to your mobile device.

If you don’t have a computer and you want to download the audio files directly to your Apple mobile device, then you will need to download an app called AudioShare on your device.
This app costs £3.99 and can be found in the Apple App Store – AudioShare App

Once you have downloaded the app view this video tutorial or follow the instructions below to download the file and then play the mp3’s in AudioShare

1. Copy the URL from the download link that you received when you made your purchase – to do this tap and hold on the link and then select ‘Copy’
2. Open Safari and click and hold on the search bar – select ‘Paste’ to paste the link.
3. Press ‘Go’ and then wait !
4. Safari’s window will not refresh and remain black until the zip file has downloaded – this may take a few minutes so please be patient. The zip file will appear in the main window when ready
5. Click on ‘Open in AudioShare’

You should now be able to play the mp3 from within AudioShare.

The Meditation Programme audio downloads are formatted in a single large zipped file. Our largest product is quite large (up to 700mb) so will take up storage space on a Chromebook. Please be aware that when you download the MP3, previous files in the download folder may be automatically deleted  – Chromebooks do this to make space for the new download.

Here is a link that will assist you downloading and saving zipped files on a Chromebook –
http://www.makeuseof.com/tag/3-simple-ways-zip-unzip-files-chromebook/

If you have a Google Drive cloud storage account it is possible to store the audio files there and access them from your Chromebook.

A – Yes, the MP3 files can be played on a Mac computer using iTunes which is included with Apple’s operating system.

A – The Meditation Programme uses the standard MP3 format, so our digital files will play on virtually any computer or portable audio player, including iTunes, iPods and mobile devices such as mobile phones and tablets.

A – You can copy the downloads onto any portable player that supports the MP3 format – this includes players such as iPods, Zune and Creative players.

A – Once you have downloaded your audio files (remembering to unzip them if they are zip files) then drag and drop them to iTunes. Then it’s as simple as “syncing” your iTunes library on your computer with your iPad/iPhone.

This YouTube video helps to demonstrate this process.